But as per the users, when they press the ESC key, they see another message stating Abnormal Status Reported by Rapid Storage Technologies UTFI driver. Post that, the process repeats. Therefore, we have done our research and found the problem points to the Intel Optane memory, and when the laptop doesn’t support this, the error message appears on the screen. So, here are the potential fixes that worked for several users to solve the error.
1. Disable the Intel Optane Memory
The Intel Optane Memory is a technology built by Intel for fast recovery of files without lagging, quickly launching the program and much more. And this supports PCIe or SATA drives. But there are cases when the laptops cannot support the Intel Optane Memory and cause problems. In this case, disabling the Intel Optane Memory may work to solve the issue. So, it is recommended to try it and check if it helps you solve the issue.
1.1 Intel Rapid Storage Application
If you have the Intel Rapid Storage applications follow the steps given, or else follow the BIOS one:
1.2 BIOS
Relaunch your computer and check Operating System Did Not Shutdown Cleanly Stuck problem is resolved or else head to the next solution.
2. Restore UEFI Firmware Settings
Many users reported restoring the UEFI Firmware Settings worked for them to solve the error and problems caused by it. This will reset the entire firmware settings and set it to default. Try the steps given to do and fix the error. Restart your computer to let the changes take effect and check if the error is resolved or not.
3. Perform Startup Repair
As it is a booting issue, you can always use Windows troubleshooters to diagnose and fix the issues. In this case, the Windows Startup Repair option may help you to fix the error. To run Windows startup repair, follow the steps given:
4. Run Hardware Diagnostic
If the above solutions don’t work for you, then the error can also be linked to any hardware issue. So, in this case, it is recommended to run the hardware diagnostics and check if there is any hardware issue or the culprit hardware components in your device. To run the hardware diagnostics, follow the steps: Once the scanning process is completed, you will be informed about the flaws on your screen. If you are a technical person, replace the corrupted or faulty hardware. You can also consult a technician to get the job done and fix the problem.
5. Perform System Restore
If none of the above fixes worked for you, we recommend you perform the System Restore to the point when you were not facing the error. This will restore your PC to the earlier states and may work for you to solve the error. To perform the Windows System Restore, follow the steps given: This will take some time to complete the restoration process. Once the restoration process is finished, restart your system and check if the error is fixed.
6. Reset PC
If you are still seeing the error, then the last option we recommend is resetting the PC. This will reinstall the Windows OS without deleting personal files like photos, videos, music, etc. But this deletes the apps and the drivers you installed, and the changes were done to the settings. To reset your PC, follow the steps mentioned below: Check whether the operating system did not shut down cleanly stuck error is fixed. It is estimated the solutions given in the article work for you to solve the error.
Fix: System Found Unauthorized Changes on the Firmware, Operating System or UEFI…Fix: System Restore did not complete successfullyFix: The .NET Framework 4.7 is not supported on this operating systemFix: operating system is not presently configured to run this application
