What Causes the “1607 unable to InstallShield scripting runtime” Error?
After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to fix it completely. Also, we looked into the reasons due to which it is triggered and listed them as follows. Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to implement these in the specific order in which they are presented to avoid conflicts.
Solution 1: Renaming Folder
If the InstallShield files have been corrupted, they might be interfering with important Windows’ processes due to which the error is being triggered. Therefore, in this step, we will be renaming the InstallShield folder. For that:
Solution 2: Downloading Windows Installer
If the Windows’ Installer is missing or has been corrupted, this error might be triggered. Therefore, in this step, we will be downloading and installing it again. For that:
Solution 3: Installing Framework
In some cases, the issue might be triggered due to a missing installation of “.NET Framework”. Therefore, in this step, we will be downloading and installing the latest version of the “.NET Framework”. For that:
Solution 4: Closing Processes
Certain processes running in the background might be interfering with important Windows’ tasks. Therefore, in this step, we will be closing two processes which might be doing so. For that:
Solution 5: Performing a Clean Boot
In some cases, important tasks can be interrupted by background services and application. Therefore, it is recommended that you consult this article and perform a clean boot. Check to see if the issue persists after performing a clean boot.
Solution 6: Create a New User Account
The account you are using may be facing issues while validating certain permissions for the installer. Therefore, it is recommended to create a new administrative account and check to see if the issue persists after doing so.
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