However, we have received many reports of an “Error Code 5: The game will now restart due to an update failure” message popping up while trying to log in to the game. This particular error prohibits the user from logging in to the multiplayer game and numerous reports of the error have been received. In this article, we will discuss some of the causes of the error and try to eradicate them with viable and easy solutions that will be explained in a step by step process.
What causes the “Error Code 5” in Call of Duty: WW2?
This particular issue arises when the game cannot download updates from the servers, every time you connect to the game certain log files are updated so the problem is not specific only to new updates it is a general error that is caused while trying to connect to the servers due to Now that you have a basic understanding of the nature of the problem we will move forward towards the solutions.
Solution 1: Replacing Files
As we discussed before sometimes due to the sudden termination of the game or due to any other reason certain files of the game can get corrupted which can be the cause of the error therefore in this step we will be replacing the files in your game directory for that Note: Make sure to back up the files in the “Main” folder before replacing them This should fix the issues with corrupt game files if this solution does not work for you. Move on to the next:
Solution 2: Switching Connections
Another possible thing that could be triggering the error might be your IP address so in this step, we will be switching your internet connection in order to update the game files and them switching back again for that If the error still persists then there might be one last fix that we can try before totally reinstalling the game.
Solution 3: Updating Through LocalPlay
LocalPlay is a feature that the COD series has which lets you play with your friends in person via split-screen mode. This feature is also a part of the Cod: WW2 game and it can be used to try to update the game. These troubleshooting steps should fix your issues with the game but if they still do not fix the issues then you can try to reinstall the game or contact customer support
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